Newest articles - Open access for 30 days
Series 6 - Focus groups: How to deal with tricky situations
What to do when someone becomes upset and distressed during a focus group (23 Jan 2010)
How do you post a video on YouTube that doesn’t bore the pants off residents? Follow these simple rules – starting with WIIFM
YouTube will soon overtake Google as the place to go and find things out - so you really should find out what works (23 Jan 2010)
Series 5 - Focus groups: How to deal with tricky situations
What to do with someone who looks bored (22 Jan 2010)
Series 4 - Focus Groups: How to handle tricky situations
The big freeze: what to do when the group decides not to talk to you (21 Jan 2010)
Series 3 - Focus Groups: How to conduct focus groups with non English speakers
Ten simple suggestions - to make things go better - for them and you (20 Jan 2010)
Series 2 - Focus Groups: how to handle tricky situations
The quiet ones: simple ways to ensure they contribute, too (19 Jan 2010)
Series 1 - Focus Groups: how to handle tricky situations
The loudmouth problem: how to stop dominant people ruining your efforts (18 Jan 2010)
All articles by discipline
Research & evaluation
- Series 6 - Focus groups: How to deal with tricky situations (23 Jan 2010): 0 comments posted
- Series 5 - Focus groups: How to deal with tricky situations (22 Jan 2010): 0 comments posted
- Series 4 - Focus Groups: How to handle tricky situations (21 Jan 2010): 1 comment posted
- Series 3 - Focus Groups: How to conduct focus groups with non English speakers (20 Jan 2010): 0 comments posted
- Series 2 - Focus Groups: how to handle tricky situations (19 Jan 2010): 0 comments posted
Communications & marketing
- How do you post a video on YouTube that doesn’t bore the pants off residents? Follow these simple rules – starting with WIIFM (23 Jan 2010): 1 comment posted
- Rod's Reflections - Is this the funniest complaint letter ever? After you stop laughing, why there’s a lesson here for you (27 Oct 2009): 2 comments posted
- Why mobile phones and Twitter go hand in hand (14 Oct 2009): 0 comments posted
- Twitter, Twitter – What’s it all about – and can it help your organization? (04 Oct 2009): 0 comments posted
- What to do when terror strikes... because your projector fails to fire up (15 Sep 2009): 0 comments posted
Resident involvement
- How do you post a video on YouTube that doesn’t bore the pants off residents? Follow these simple rules – starting with WIIFM (23 Jan 2010): 1 comment posted
- Rod's Reflections - Neighbourhood agreements - A recipe for keeping the place clean and tidy (17 Oct 2009): 5 comments posted
- 9 things to do when you set up a mystery shopping project (01 Oct 2009): 0 comments posted
- 7 good reasons not to set up a neighbourhood agreements (09 Sep 2009): 0 comments posted
- 27 tips for leading effective residents’ meetings (11 Aug 2009): 3 comments posted
Equality & diversity
- Series 3 - Focus Groups: How to conduct focus groups with non English speakers (20 Jan 2010): 0 comments posted
- 39 ways to make sure your research and consultations include people with disabilities and impairments (03 Nov 2009): 0 comments posted
- Does "ethnic matching" pay in research interviews and focus groups? (28 Sep 2009): 0 comments posted
- Series 2 - Non-English speakers: The seven stages of effective communication to English and non-English speakers (09 Jul 2009): 0 comments posted
- 10 things to help you comply with the Disability Equality Duty when you undertake research and consultations (05 Jun 2009): 2 comments posted
Community involvement
- What research shows: How to prevent gang and weapon violence (25 Apr 2009): 0 comments posted
- Why some young people might find it difficult to get involved in your projects – and what you can do about it (08 Apr 2009): 0 comments posted
- What to do and what NOT to do - when you (or anyone else) writes to get funds or help (07 Dec 2008): 0 comments posted
- How community and residents’ groups can write a winning fundraising letter when there isn’t much spare cash around (01 Dec 2008): 0 comments posted
- Here’s one of the toughest marketing challenges you’ll ever face – promoting community involvement. What can you do? (20 Nov 2008): 0 comments posted
Community safety
- Rod's Reflections - Neighbourhood agreements - A recipe for keeping the place clean and tidy (17 Oct 2009): 5 comments posted
- What research shows: How to prevent gang and weapon violence (25 Apr 2009): 0 comments posted
- Why some young people might find it difficult to get involved in your projects – and what you can do about it (08 Apr 2009): 0 comments posted
- 10 top tips you can use to deal with challenging children (01 Mar 2009): 0 comments posted
- How to get out of gangs safely - tips for young people from someone who knows (25 Jan 2009): 0 comments posted



















